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Writer's pictureJessica Mills

How to Develop and Implement a Strong Code of Conduct for Your SME

A code of conduct is a set of rules and guidelines that outline expected behaviours and practices within an organisation. It is an essential component of any successful governance framework, as it promotes responsible behaviour, reduces the risk of misconduct, and helps to build trust and reputation among stakeholders.


For SMEs, developing and implementing a strong code of conduct is particularly important. SMEs often operate in close-knit communities and rely heavily on relationships with customers, suppliers, and employees. A code of conduct can help to ensure that these relationships are built on a foundation of trust and integrity.


Here are some key steps to developing and implementing a strong code of conduct for your SME:

  1. Define your values: Before developing a code of conduct, it is essential to define your organisation's values. This includes identifying the principles that guide your business practices and decision-making.

  2. Involve stakeholders: A code of conduct should be developed with input from all stakeholders, including employees, customers, suppliers, and the community. This can help to ensure that the code reflects the values and expectations of all parties.

  3. Draft the code: The code of conduct should be drafted to reflect the values and principles of the organisation. It should be clear, concise, and easily understood by all stakeholders.

  4. Communicate the code: Once the code of conduct has been developed, it should be communicated to all stakeholders. This can be done through training, education, and other forms of communication.

  5. Enforce the code: A code of conduct is only effective if it is enforced. SMEs should establish procedures for reporting violations and ensure that all stakeholders are aware of these procedures.


By developing and implementing a strong code of conduct, SMEs can promote responsible behaviour, reduce the risk of misconduct, and build trust and reputation among stakeholders. Boardify can support SMEs in developing and implementing a robust code of conduct that reflects their values and promotes responsible business practices. Our team of governance specialists has extensive experience in working with SMEs, providing practical and effective solutions to their governance challenges. We invite you to contact us to learn more about how we can support your SME's governance and compliance needs.



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