Returns, Refunds, and Cancellations Policy 

This Returns, Refunds, and Cancellations Policy applies to all digital products and consultancy services provided by Boardify ("we", "us", or "our"). By purchasing our products or services, you agree to this policy and accept its terms. This policy complies with the Consumer Rights Act 2015 and other relevant laws and regulations applicable in England and Wales.

 

Digital Products

 

Due to the nature of digital products, we generally do not offer returns or refunds for these items once they have been delivered or accessed. However, we understand that there may be exceptional circumstances where a refund is necessary. In such cases, please contact our customer support team within 14 days of purchase at Jessica.boardify@gmail.com with a detailed explanation of the issue.

 

We will review your refund request and, if we determine that a refund is warranted, we will process the refund within 14 days of our decision. We reserve the right to grant or deny refund requests on a case-by-case basis at our sole discretion.

 

Consultancy Services

 

Cancellations

You may cancel your consultancy service contract with us at any time, subject to the following conditions:

 

If you cancel your contract before any services have been provided, you will not be charged.

If you cancel your contract after services have been provided but before the completion of the project, you will be charged a pro-rata fee based on the work completed up to the point of cancellation.

 

To cancel your contract, please notify us in writing via email at [support email address] or by post to our registered office address.

 

Refunds

If you are not satisfied with the quality of our consultancy services, please contact our customer support team within 14 days of the completion of the project, providing a detailed explanation of your concerns. We will review your refund request and, if we determine that a refund is warranted, we will process the refund within 14 days of our decision. We reserve the right to grant or deny refund requests on a case-by-case basis at our sole discretion.

 

Amendments to this Policy

We reserve the right to amend this policy at any time, and any such changes will be posted on our website. It is your responsibility to regularly review this policy to stay informed about our current practices regarding returns, refunds, and cancellations.

 

Contact Information

If you have any questions or concerns regarding this policy or our products and services, please contact via email at jessica.boardify@gamil.com.